frequently asked questions

Q: What you can expect?

A: The aim of your initial consultation is to understand the nature of your problems and contributing factors. This will enable an effective treatment solution to be implemented. The initial assessment includes:

  • A full history of your current problem, and previous issues you may have experienced
  • A full history of any previous treatment that has been undertaken
  • Determine aggravating factors, as well factors that alleviate symptoms
  • Performing postural, functional and structural tests
  • Refer for  x-rays if required
  • Answer any queries you may have in a friendly, relaxed environment
  • Commencement of treatment
Q: What does a podiatrist do?

A: A Podiatrist is trained to assess, diagnose and treat foot and lower limb problems. These may include skin and nail problems, foot and ankle injuries, foot complications related to diabetes and other medical conditions and problems with gait or walking.

A Podiatrist is an allied health professional who must meet the professional registration requirements of the Podiatry Board of Australia.

The practice of Foot Mobilisation Therapy is recognised by the Australasian Podiatry Council, and the Podiatry Registration Boards.

Q: Do I need x-rays?

A: We can refer you for x-rays if necessary. If identification and treatment will be of benefit from either x-ray or ultrasound, then this will certainly be recommended.

Q: Do you sometimes recommend orthotics?

A:  Yes, there are times where orthotics will be recommended. For example Mobilisations and an exercise program is not indicated in these situations:

  • Where the joints are hypermobile (highly flexible). Strength and stability is the aim as opposed to mobilising an already highly mobile joint
  • When the bones are fused together, and no amount of mobilising will make any improvement
  • When an individual cannot carry out the Structured Exercise Plan, for any number of reasons
Q: What do I need to bring in?

A:  Any referral letter, recent x-rays or other diagnostic results. Previous orthotics should be shown, and a few samples of the footwear that you may wear, or play sport in.

Q: Do I need a referral?

A: A referral is not required to see us. However, if you are a Department of Veterans Affairs Gold Card holder, or have a chronic disease that enables your GP to provide you with an Enhanced Primary Care Plan, then the relevant paperwork has to be provided in order for claims to be made under these programs.

Q: Are you open after hours?

A: Yes, we are happy to provide after hours appointments, if you are unable to attend regular daytime hours.

Q: What are the payment options?

A: HICAPS is provided for on the spot claiming with the majority of Health funds. EFTPOS is also provided.

Please be aware that rebates and coverage vary between Health Funds. We recommend that you check your individual policy, or contact your insurer.

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